* POWER OFF your Galaxy Trend S7560 phone * Remove the SIM card * Remove and replace the battery * Press and hold the VOLUME UP, VOLUME DOWN, HOME button and the POWER button together until you see the Android robot, then release the buttons * Press the VOLUME DOWN to reach WIPE DATA/FACTORY RESET and press the POWER button to confirm * Again use the VOLUME DOWN button to reach the YES - DELETE ALL USER DATA and confirm with the POWER button * Then choose REBOOT SYSTEM NOW with the POWER button * Your Galaxy Trend S7560 phone has been completely reset to its original factory settings.